Terms and conditions

Terms and conditions

When placing an order on raiine.com you automatically accept our sales conditions.

Please read the conditions below before placing an order.

RAIINE reserves the right to update and modify the terms and conditions and website content at any time without prior notice.

Return policy

We provide a 2 week refund guarantee from the day of the delivery as confirmed by tracking. The refund does not cover shipping costs and any duties and/or taxes.

Shipping and handling is at your expense and is your responsibility. Returns must be trackable.
Refunds will be made to the credit card used when placing the order within a week from having received the returned item at our warehouse.

We will not compensate you for any products lost during shipping a return item. If this agains all expectations should occur please contact the handler/ shipping company. We are however happy to assist if needed.

All items returned will be inspected before the refund is approved. All returns must be in perfect, new condition and all tags, including return tag, must be attached and intact. If you fail to comply to these conditions the refund will not be accepted.

If you wish to return an item please contact us: returns@raiine.com

Disclaimer

RAIINE does not guarantee that the information provided on the website is accurate and updated. We do our best to always provide the correct information but in terms of prices, stock, typography, photos etc small errors may occur.
In case of incorrect stock or price you will be given the choice to cancel the order in question.

RAIINE cannot be held liable for any indirect or direct damages, including lost profit, resulting from the content of the webshop or otherwise connected to the webshop. This also applies to any website we may link to. RAIINE is not responsible for the content of these external websites.

RAIINE cannot be held responsible for the website being temporarily unavailable if this should occur.
This website uses cookies for tracking purposes. This doesn’t affect the handling of your personal data. RAIINE only stores personal data that has been provided personally by you - such as webshop check out information or newsletter signups. All personal data is dealt with confidentially and will never be sold or disclosed to any third parties unless necessary (e.g. carries such as UPS and PostNord). You can at any time unsubscribe from the newsletter by using the unsubscribe function provided on this website or by contacting us by mail: hello@raiine.com

Legal

Any dispute relating to the terms of this website shall be settled according to danish law and by a danish court. Additional legal requirements might apply to you depending on the laws of your country of residence. You must comply with applicable laws and regulations. You automatically agree to be bound by these terms and conditions when placing an order on this website. RAIINE reserves the right to update and modify these terms and conditions at any time without prior notice. It is your responsibility to review the terms and conditions when using the website.