Privacy Policy

1. Introduction
1.1 By using the website www.raiine.com and associated services, you consent to RAIINE (Sunset Cowboys ApS) processing your personal data in accordance with this personal data and cookie policy (hereinafter "Policy").
1.2 This Policy applies to all raiine.com users and customers. RAIINE (Sunset Cowboys ApS) can change this Policy at any time, which RAIINE (Sunset Cowboys ApS) will inform users and customers about.

2. Data responsibility
2.1 Data controller. RAIINE (Sunset Cowboys ApS) is the data controller, and we ensure that your personal data is processed in accordance with the legislation.

2.2 We take your data protection seriously. We collect and process personal data as a natural part of the operation of www.raiine.com and the sending of newsletters and have adopted this Policy. It tells you how we process the personal data we collect and use when you use our services.

2.3 We ensure fair and transparent data processing. When we ask you to make your personal data available to us, we inform you about which personal data we process and for what purpose. You will always receive information about this at the time of collection of your personal data.

2.4 Contact information. If you would like to get in touch with us, our contact details are:
RAIINE (Sunset Cowboys ApS)
Moellevej 9, K2
2990 Nivaa
Vat: DK 37311391
Customer service phone: +45 53545121
Email: hello@raiine.com

3. Processing of personal data
3.1 Use of website without registration for services It is possible for you to use the website without us collecting information about you as described in the following sections. However, you should be aware that the website uses cookies and deactivating them can reduce our website's functionality. You can read more about cookies below in section 6.

3.2 When you register for services on the website or contact us, we use personal data about you to provide our services to you, improve our service and ensure quality in our services and in our contact with you.
The personal data we use includes in particular:
- General personal data in the form of contact information
- Information included in inquiries to us, complaints, feedback, etc.
RAIINE (Sunset Cowboys ApS) does not collect personally identifiable information from third parties about our users or customers.

3.3 We collect and store your personal data for specific purposes We collect and store your personal data in connection with certain purposes or other legitimate business purposes. The processing takes place when we need to:
- Manage your relationship with us
- Fulfill your request for special services
- Improve our services
- Adapt our communication and marketing to you You can read about the individual services below. We always endeavor to comply with the general principles that are described after the individual services.

3.3.1 Newsletter
You can sign up for our newsletter on our website. You will always be able to unsubscribe from this service. You will not receive newsletters or other unsolicited commercial communications from our partners without prior consent.
We use the Mailchimp service to send out our newsletters. If you are subscribed to our newsletter, your name and email address will thus be passed on to Mailchimp.
We have entered into a data processing agreement with Mailchimp to secure our data.
We use a technology from Mailchimp, where we can see if you have clicked on one of our links in our newsletter. We only use this information for statistics purposes.

4. Processing of personal data
4.1 Disclosure of personal data to business partners We only use data processors who provide the necessary guarantees for having introduced appropriate technical and organizational measures in such a way that the processing will comply with relevant requirements in applicable data protection legislation, incl. the protection of the data subject's rights.
We currently have concluded data processor agreements with Mailchimp and Google. Via Google, we collect and process data about the visitors to our website in order to optimize the visits and the content on the page.

4.2 We only process relevant personal data We only process personal data about you that is relevant and sufficient in relation to the purposes defined above. The purpose is decisive for which type of personal data about you is relevant to us. The same applies to the extent of the personal data we use. For example, we do not use more personal data than we need for the specific purpose.
4.3 We only process necessary personal data We only collect, process and store the personal data that is necessary in relation to fulfilling our stated purposes. In addition, it may be determined by legislation what type of personal data is necessary to collect and store for our business operations, e.g. accounting legislation. The type and extent of the personal data we process may also be necessary to fulfill a contract or other legal obligations.

4.4 We check and update your personal data We check that the personal data we process about you is not incorrect or misleading. We also make sure to update your personal data on an ongoing basis.
As our services depend on your personal data being correct and up-to-date, we ask that you inform us of relevant changes to your personal data. You can either log in to your profile via our newsletters, or use the contact information above under point 2.4 to notify us of your changes.

4.5 We delete your personal data when they are no longer needed We delete your personal data when they are no longer necessary in relation to the purpose that was the reason for our collection, processing and storage of your personal data.
We store personal data that we are legally obliged to store, e.g. as a result of accounting legislation.
In addition, we delete inactive user profiles after one year of inactivity. Beforehand, we will have reminded the user of this.

4.6 We obtain your consent before we process your personal data We obtain your consent before we process your personal data for the purposes described above, unless we have another legal basis for obtaining it. We inform you of such a basis and of our legitimate interest in processing your personal data, e.g. if the processing is necessary for the fulfillment of the purchase contract to which you are a party, or for the implementation of measures taken at your request in advance for entering into the contract.
Your consent is voluntary and you can withdraw it at any time by contacting us. Use the contact information above under point 2.4 if you would like further information. However, withdrawal of consent does not affect the legality of the processing based on consent prior to the withdrawal.

4.7 We do not pass on your personal data without your consent If we pass on your personal data, i.a. for marketing purposes, we obtain your consent beforehand and inform you of what your personal data will be used for. You can object to this form of disclosure at any time, and you can also opt out of inquiries for marketing purposes in the CPR register (the so-called Robinson list).
We do not obtain your consent if we are legally obliged to pass on your personal data, e.g. as part of a statutory report to an authority.

5. SECURITY
5.1 We protect your personal data
We take care of your personal data to prevent it from being accidentally lost or changed, against unauthorized disclosure, and against unauthorized access or knowledge of it.
We use data processors in the EU who store and process personal data on behalf of RAIINE (Sunset Cowboys ApS) in accordance with this data policy and the applicable legislation.
If you are subscribed to our newsletter, your name and email may be transferred to Mailchimp's servers in the USA. Mailchimp is Privacy Shield certified, cf. https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG, which is why it is assessed that Mailchimp ensures a sufficient level of protection. We have entered into a data processing agreement with Mailchimp, in which security is guaranteed on Mailchimp's part.
In the event of a security breach that results in a high risk to you of, for example, discrimination, ID theft or fraud, financial loss, loss of reputation or other significant disadvantage, we will notify you of the security breach as soon as possible.