Terms and conditions

Terms and conditions

When placing an order on raiine.com you automatically accept our sales conditions.

Please read the conditions below before placing an order.

RAIINE (Sunset Cowboys ApS) reserves the right to update and modify the terms and conditions and website content at any time without prior notice.

Return policy

We provide a 2 week refund guarantee from the day of the delivery as confirmed by tracking. The refund does not cover shipping costs and any duties and/or taxes.

Shipping and handling is at your expense and is your responsibility. Returns must be trackable.
Refunds will be made to the credit card used when placing the order within a week from having received the returned item at our warehouse.

We will not compensate you for any products lost during shipping a return item. If this agains all expectations should occur please contact the handler/ shipping company. We are however happy to assist if needed.

All items returned will be inspected before the refund is approved. All returns must be in perfect, new condition and all tags, including return tag, must be attached and intact. If you fail to comply to these conditions the refund will not be accepted.

If you wish to return an item please contact us: returns@raiine.com

Company info: RAIINE (Sunset Cowboys ApS), Moellevej 9, K2, 2990 Nivaa, Denmark - VAT: DK37311391

Disclaimer

RAIINE (Sunset Cowboys ApS) does not guarantee that the information provided on the website is accurate and updated. We do our best to always provide the correct information but in terms of prices, stock, typography, photos etc small errors may occur.
In case of incorrect stock or price you will be given the choice to cancel the order in question.

RAIINE (Sunset Cowboys ApS) cannot be held liable for any indirect or direct damages, including lost profit, resulting from the content of the webshop or otherwise connected to the webshop. This also applies to any website we may link to. RAIINE is not responsible for the content of these external websites.

RAIINE (Sunset Cowboys ApS) cannot be held responsible for the website being temporarily unavailable if this should occur.
This website uses cookies for tracking purposes. This doesn’t affect the handling of your personal data. RAIINE only stores personal data that has been provided personally by you - such as webshop check out information or newsletter signups. All personal data is dealt with confidentially and will never be sold or disclosed to any third parties unless necessary (e.g. carries such as UPS and PostNord). You can at any time unsubscribe from the newsletter by using the unsubscribe function provided on this website or by contacting us by mail: hello@raiine.com

Legal

Any dispute relating to the terms of this website shall be settled according to danish law and by a danish court. Additional legal requirements might apply to you depending on the laws of your country of residence. You must comply with applicable laws and regulations. You automatically agree to be bound by these terms and conditions when placing an order on this website. RAIINE (Sunset Cowboys ApS) reserves the right to update and modify these terms and conditions at any time without prior notice. It is your responsibility to review the terms and conditions when using the website.

This website uses cookies

To make this site and our marketing most relevant to you, we use our own cookies and third-party cookies to create statistics, analyze visits and remember your favorite settings. By giving your consent, you allow us to use cookies and that we process personal information that is collected via cookies. Read more in our cookie policy. You always have the option to withdraw your consent.

What are cookies?

A cookie is a small data file that is sent to the browser where it is stored in order to make the website able to recognize your computer. All websites can send cookies to your browser if your browser settings allow it. Websites can only read information from cookies they have stored and cannot read cookies from other websites. There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer for an extended period. Session cookies are temporarily placed on your computer when you visit a website, but disappear when you close the site, which means that they are not permanently stored on your computer. Most companies use cookies on their websites to improve usability, and cookies cannot damage your files or increase the risk of viruses on your computer.

For what purposes do we use cookies?

As the functionality of most websites depend on cookies being stored when a user visits the website, first and foremost, we set cookies to have a functional site. We also use both 1st party and 3rd party cookies to improve the user experience on our site and offer relevant marketing. When a 3rd party cookie is set, it means that we have allowed a third party, such as social media, Google Analytics or the like to place a cookie in your browser when you visit our website.

On our site we use the following types of cookies:

Necessary / Technical

Technical cookies are necessary for most websites to function properly. As the name indicates, they only have technical significance and thus no impact on your privacy, as they do not register what you are looking at or searching for on other websites.

Functional

Functional cookies register your user preferences by remembering the settings you choose and other choices you make on a website. An example could be what preferences you have in terms of language and text size.

Statistical

Statistic cookies are used to optimize the design, usability, and effectiveness of a website. An example could be using the collected information to analyze and determine what information is most popular on the site, to be aware of what should be easy to find on the site.

Marketing

Marketing cookies collect information by following you around on the individual websites you visit - they can be said to register your digital footprints.
Therefore, marketing cookies are "tracking cookies". The information collected is used to create insight regarding your interests, habits, and activities in order to show you relevant. This way, you receive targeted content, for example in the form of suggested information, articles, and ads.

Information collected via cookies?

The data that is typically collected via cookies will i.a. be your IP address, unique IDs and information about your user behavior.

You can always delete cookies or withdraw your consent

You can block or remove cookies on this website by withdrawing your consent or by deleting them in your browser's settings. However, please be aware that there may be features and services on the site that are no longer functional if you do not allow cookies or delete them.

You also have the option to block or delete cookies in your browser (will apply to both cookies from this site and third-party cookies)
You can read more about how to carry this out here:https://erhvervsstyrelsen.dk/cookies

If you use multiple browsers, remember that you must delete or block cookies in all browsers.

Changes

We reserve the right to change and update this policy.

Necessary / Technical:
Functional:
Statistics:
Marketing:
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